Full course description
It’s undisputable: conflict and hostility at work is damaging – both to its productivity and to the wellbeing of its people. Creating workplace harmony isn’t always easy, but having the skills and empathy to communicate constructively goes a long way toward fostering a healthier, more collaborative environment for everyone.
This course gives you the tools to help promote a better, more inclusive workplace, by giving you the tools to have clear, effective conversations that help diffuse tension, reduce conflict and promote cooperation. By helping people feel valued and heard, you can play an important part in creating a greater sense of belonging at RMIT – and in your future workplaces.